we pack orders as fast as we can the moment we get your order in, we try to get it to the post office as quick as possible. reporter: after packages go out the door, they re out of kestan s control that s why the brother and sister cofounders kevin and stephanie lin moved shipping deadlines two days earlier this season. what do you risk losing if a package is late for the holiday season a lot of times the blame gets shifted to the business even though it could be the mail carrier that lost the package. they still expect us to be responsible for it. reporter: u.p.s. s ground shipping deadline varies based on location. while wednesday is the final day for ground shipping in time for christmas for the postal service and fedex. fedex manager nanette malbranch says they re absolutely ready. if a customer ships on time, can you guarantee on-time delivery we will do everything that we possibly can there s a lot of challenges, like weather. but other than that, we are definitely doin