Approximately one in 10 adults in the U.S. suffer from multiple cardiac, renal or metabolic conditions. The risk also increases with age as one in three adults aged 65 or older had a CRM condition,
Aim: To examine ways in which human-centred design was integrated into a nursing school's research processes involving individuals with multiple chronic conditions. Design: Cross-sectional survey study. Methods: Three surveys were sent out, with surveys 1 and 2 involving faculty who had worked closely with design strategists and survey 3 as a school-wide survey eliciting experience with human-centred design, respectively. Results: Survey respondents (n = 7 for surveys 1 and 2 and n = 36 for survey 3) had no or minimal experience with human-centred design. Faculty respondents indicated it helped engaging various stakeholders, particularly in intervention development. Key lessons learned included: (1) the importance of designer involvement from study conception, (2) distinguishing a design strategist's skillset from strictly visual design, (3) challenges during the ethical review processes, and (4) sustainability of resources. The dynamic approach of human-centred design has be