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In a bad year, some wins for consumers
By Sean P. Murphy Globe Staff,Updated December 22, 2020, 3:52 p.m.
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Marilyn Mathieu and her family were charged $250 for smoking in their room at the Cambria Hotel in South Boston something that they say never happened.JEFF ZELEVANSKY
It’s traditional as the year draws to a close — perhaps most especially a horrible one like 2020 — to take stock and tally up the wins and losses. In a year that saw far too many of the latter, permit me to weigh in with a bit of better news.
This year, The Fine Print column, which I helm, recovered at least $210,000 for consumers — more than double the result in 2019. ....

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