that language, so if it is held in chinatown or wherever, for that outreach. it is important when the victim makes the police report; it helps if a native speaker is there, eases some of the angst the victim may have when reporting a crime. in terms of outreaching and publications, i don t know everything that we have this is internally where we are trying to streamline and have more officers certified. i know you have been on the job three months, it s wonderful progress. i want to add that we are in the process of creating a card that we can all of the stations have, all psas, where the victim comes in, the card explains the process. the card will be printed in five different languages. they can pick the language they speak; point to it, then we know what they need. the officer will get them the service. i want to say that the chief and i especially the chief, he is out there all the time, i work with public affairs and recently we did an interview on the chinese speaki
i will see what we can do. we are coming up with computers and tablets and handhelds. if we can put that technology there we will work towards that goal. my question goes back to the ongoing issues. i would gather that this topic has been raised already with the police commissioner or discuss discussed at the commission level. the concern with immigrant communities is that interaction with the police could lead to either party, both parties, being deported and how that is being - whether there is training that sensitizes the least of this, or how is it handled? commissioner, it s been the policy of the san francisco police department since the sanctuary city ordinance was passed over 30 years ago, before i became a police officer, it isn t just something we need to train to. it s always know. i can assure anyone watching on tv at this commission, san francisco is a sanctuary city. we are here to help regardless of your country of origin or language. we are working hard as
use of language line? is it reliable? they have a sense that getting quality interpretation? by the very nature of using the phone and passing the phone three ways it slows the process. there is no doubt about it. when we dig down into the nuances, language line is what we have, they are professional. we trust them. they can testify as well in court. there is three-ways to say something. by the very nature of trying to hand the phone back and forth. how long does it take once a call is initiated? immediate. and the users reaction? i know that you have developed cards, and that would help a lot in terms of their reactions. is it off-putting? they understand. they are giving their story and it is relayed back to the officer, and the officer asked another question, back and forth, until we get the whole story. it works. sometimes it is cumbersome the way to set up. commissioner kingsley: do we know if there are any high-quality computer interpretation applications ye
that language, so if it is held in chinatown or wherever, for that outreach. it is important when the victim makes the police report; it helps if a native speaker is there, eases some of the angst the victim may have when reporting a crime. in terms of outreaching and publications, i don t know everything that we have this is internally where we are trying to streamline and have more officers certified. i know you have been on the job three months, it s wonderful progress. i want to add that we are in the process of creating a card that we can all of the stations have, all psas, where the victim comes in, the card explains the process. the card will be printed in five different languages. they can pick the language they speak; point to it, then we know what they need. the officer will get them the service. i want to say that the chief and i especially the chief, he is out there all the time, i work with public affairs and recently we did an interview on the chinese speaki
obviously part of my concern that talk about over the last few weeks is in light of recent events in the city. the concern is that women who don t speak english or are living in poverty will have concerns about reaching out of the police department. we want to reassure and reach out. can you talk about your efforts to reach out to communities through various newspapers in different languages and how the department is getting the message out that we do have access to other languages and can serve diverse populations? anytime there is a community meeting, and it is based on a certain ethnicity group, we try to have interpretation service provided. we will post those signs in that language, so if it is held in chinatown or wherever, for that outreach. it is important when the victim makes the police report; it helps if a native speaker is there, eases some of the angst the victim may have when reporting a crime. in terms of outreaching and publications, i don t know everything