Cancelling short haul flights today, so if passengers are due to be on a short haul service, they should not leave the airport until they checked because it s likely those will be cancelled while they try to get long haul flights cancelled while they try to get long haulflights in cancelled while they try to get long haul flights in to clear the backlog. passengers are also given advice on what their next step is, whether they can claim a refund or get a different flight, get their flights changed. but this is all easier said than done because we ve been hearing from passengers who have tried to get replacement flights sorted but not only have they not been able to get a flight that could get them back anywhere near the time that they were due to return, but also a lot of them have told us they ve struggled to get the relevant information on what they re supposed to do. so there is still a lot of disruption facing a lot of passengers here, and it s likely to continue at least into to