The package Lisa Macdonough sent to her son in the military? She s losing hope it will reach him in time for Christmas. Stephanie Price of Grand Island still waits for several online purchases, one special gift for her kids in particular. And emails bombard Dana Pecoraro of North Tonawanda from customers looking for shipments that never arrived.
Postal workers across the country are facing unprecedented challenges, according to Desai Abdul-Razzaaq, a spokesperson for the U.S. Postal Service s Western New York and Central Pennsylvania districts. The Buffalo and Rochester processing and distribution centers have faced challenges recently due to Covid-19. At the same time, mail volumes have dramatically increased, he said.Â