respond to our request for comment. the san jose city council is expected to skael public hearing befoddress those communication thingsowns. rise in san jose. nbc bay area news. theis going to be a while before things are back to normal on the left with the berts orhood of rock springs. theyooks like a muddy mess. nbc bay area michelle robert joins us live near the area. reporter: this neighborhood looks much better than it did last week on the streets. it is dry now. inside people s homes and apartments is a much different story. all the apartments behind me all yellow tagged. people can go inside and grab their belongings and get what they can but they re not allowed to stay. you can see all this. reporter: she said she s wearing her only set of clothes that was not destroyed by the floodwaters that poured into her front door last tuesday. it is terrible and horrible. the first time of my life i had to face a disaster. reporter: today volunteers are helping her