‘No one has been trained for this much death’: In a COVID-19 ICU, hospital workers struggle with trauma and grief Dennis Wagner, USA TODAY © Harrison Hill, USA TODAY Dr. Marwa Kilani, a hospice and palliative medicine specialist at Providence Holy Cross Medical Center, does a video call with a patient s daughter on Wednesday, Feb. 10, 2021. She is responsible for updating families on her patients conditions because no visitors are allowed during the pandemic. It s traumatic to hear families on the other end, tearful and crying, Kilani said. COVID is a whole different beast and we ve had to jump in and move forward as best we can.
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