and i m rosemary church. just ahead. unfortunately our next available seats for rebooking are on the 31st and beyond. once again, our next available seats for rebooking customers at this time is at the 31st and beyond. these are the scenes playing out in airports across the u.s. as massive disruptions at southwest airlines leave holiday travelers stranded. plus frigid temperatures and paralyzing snowfall hammered parts of the u.s. this holiday weekend. we will speak to one new york official about the difficulties that remain as temperatures finally take a turn for the better. no relief for soldiers fighting in ukraine s hardest hit front line towns as president zelenskyy warns russian troops will stop at nothing to gain just a little ground. live from cnn center, this is cnn newsroom with rosemary church. thanks for joining us. it is the travel nightmare after christmas. thousands of flights are being canceled across the u.s. after the monster arctic storm that
it s the top of the hour on cnn newsroom. i m pamela brown, and we begin the hour with a travel nightmare. thousands of flights have been canceled or delayed across the country today. the hardest hit, southwest airlines, which has scrapped more than 60% of its flights. take a look here. these are some of the long lines of southwest passengers in raleigh, atlanta, and denver airports. in a statement to cnn, southwest airlines said it is, quote, experiencing disruptions across our network as a result of the winter storm s lingering effects on the totality of our operations. carlos suarez is on the southwest side of the terminal. what are you seeing? what are you hearing from passengers? reporter: well, pamela, i m hearing a great deal of frustration from a good number of passengers who are stranded, and are flying southwest airlines or at least they were hoping to today. the airport here in atlanta has seen well over 200 canceled flights and a majority of those flights have
Under new federal rules, airline travelers are now guaranteed an automatic cash refund if a scheduled flight is delayed three or more hours domestically or delayed six hours internationally. However, it is not yet clear if all delays, regardless of the reason, will be subject to the rules.