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Virgin Australia confirms new leadership team for fresh customer push
CEO confirms new chief customer and digital officer, Velocity CEO, finance, people and transformation leaders Jayne Hrdlicka
Virgin Australia has confirmed the appointment of its chief customer and digital officer and recruited a new Velocity CEO as part of a fresh executive leadership team full of aviation experience announced today.
As previously reported by CMO in December, Velocity has recruited Qantas former chief transformation officer, Paul Jones, as its new chief customer and digital officer. Jones spent more than nine years in senior roles at Qantas including chief operations officer, CIO and executive manager of customer and digital strategy. Prior to this, he was a CIO and VP of integration and transformation at Mars based in the US.