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Atos and Flytxt deliver customer engagement solution MUSCAT, February 10, 2021
Ooredoo is one of the leading telecommunications operators serving over 3.0 million satisfied customers across the sultanate.
Atos and Flytxt implemented a unique Customer Value Management (CVM) solution supporting Ooredoo s vision to accelerate its digital agenda with data analytics, cognitive computing, deep learning, and intelligent automation to enhance digital engagement and better address its customers through targeted omnichannel marketing.
In particular, Atos delivered a real-time data-driven intelligence, advanced statistical techniques, and machine learning algorithms implementing an Enterprise Information Fabric (EIF), which empowers Ooredoo Oman s Loyalty Management System, providing marketers with contextual customer intelligence to drive personalised customer engagement across traditional and digital touchpoints through intelligent digital market ....
Atos, Flytxt to drive Ooredoo Oman’s digital agenda February 10, 2021 Employs customer value management solution Atos, a global pioneer in digital transformation and European leader in cyber security, cloud, and high-performance computing, and Flytxt, market leader in intelligent customer engagement technology, will drive an analytics-led digital customer engagement at Omani Qatari Telecommunications Company SAOG (Ooredoo) in Oman. Ooredoo is a leading telecom operator serving over three million customers across the Sultanate while The Netherlands-headquartered Flytxt’s enterprise-class software products and services generate measurable economic value by growing revenue, reducing customer churn and enhancing customer experience. Flytxt has offices in the UAE and India and a presence in Mexico, Colombia, Czech Republic, Spain, Malaysia and Kenya. ....
Atos and Flytxt deliver customer engagement solution to create long-term customer value and relationship for Ooredoo Oman totaltele.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from totaltele.com Daily Mail and Mail on Sunday newspapers.