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SAN FRANCISCO, May 27, 2021 /PRNewswire/ Gryphon Investors ( Gryphon ), a leading middle-market private equity firm, announced today that it has acquired a majority stake in the ServiceNow division of Highmetric, a global digital IT services provider, from The Acacia Group ( Acacia ), which has retained a minority investment in the company. The standalone ServiceNow business will continue to be known as Highmetric, while the non-ServiceNow divisions have been rebranded as MajorKey Technologies and will continue to be backed by The Acacia Group. Terms of the deal were not disclosed.
Highmetric is an Elite Partner of ServiceNow, the cloud computing platform that helps companies optimize digital workflows, and offers significant capabilities in Customer Service Management, HR & Employee IT Service Management, and IT Operations Management. Named ServiceNow s Americas Partner of the Year in 2021 for its Customer Service Management offering,
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