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General Manager of the Lower Hutt Events Centre, Gert Venter.
OPINION: Hospitality is often said to be a lifestyle, rather than just a job, and for those of us who have made it our career, we feel a great responsibility for adding value and exceptional service to clients’ events to ensure they are personalised, special and memorable. Whether a client needs a 100 person conference, space for a large community event, or a bespoke wedding venue, hospitality done well requires us to ensure the client’s individual wants and needs are met and hopefully exceeded. Keeping up with current event and conference trends is a key success factor and it goes without saying that the significant disruptions of coronavirus have required the hospitality industry to be agile, think outside the square, and continuously improve and innovate to keep afloat.