a headache, stressful. and the people you re dealing with really don t understand where you re coming from. i don t think so, anyway. they treat you like you re nobody. and it s the same circle nonstop. responding to the mps damning report, the home office said the home secretary and the department remained steadfast in their commitment to ensure that members of the windrush generation received every penny of compensation that they were entitled to. adding that they continue to make improvements to the scheme. mark easton, bbc news. joining me now is jacqueline mckenzie, a lawyer who represents hundreds of people affected by the windrush scandal and gave evidence to mps about the issues. thank you so much for your time today. what the limb at one of the things that jumped today. what the limb at one of the things thatjumped out of this home affairs committee enquiry is the comment that many of the same bureaucratic insensitivity is that led to the windrush gamble in the first place