worked to serve of their son matthew. send them our fixer. it doesn t work like that. why don t they just stop. why don t they just stop? don t they know they can stop. you would think they would know what they are doing to their children. but drugs take over the brain. reporter: matthew s brother glen says there s no easy way to recover and money alone won t solve the problem of addiction. addiction isn t something that you can just turn off. for a lot of these people it s not a choice. they are addicted to these drugs, and i think the only way they can get off is through support and love. this is his wallet. he didn t have much. reporter: karen butcher now clings to the few physical reminders of her son matthew. her favorite, a quilt made from all of his favorite shirts. sometimes i would think, okay, i ve got matthew s arms wrapped around me. it includes the last photo