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How can customer complaints make your business stronger?

This week on Let's Talk, our experts explore how businesses can turn consumer complaints into a competitive advantage.

Australia
United-states
Australian
Sally-branson
Ben-wright
Konstantin-klyagin
Elise-balsillie
Simon-daniels
Jonathan-reeve
Phillip-zammit
Silvana-tagand
Tracy-ford

Cathay Pacific first airline in APAC to feature Disney+ Original titles

As part of “commitment to an unparalleled entertainment experience” Cathay is the first airline in APAC to feature Disney+ Original titles.

Cathay-pacific
Pixar
National-geographic
Disney
Star-wars
General-manager-customer-experience

Cathay Pacific introduces plant-based dishes onboard

Cathay Pacific is introducing a range of plant-based dishes developed with Hong Kong-based plant-forward restaurant, VEDA by Ovolo.

Hong-kong
Ovolo-hotels-executive-chef-raul-tronco
Cathay-pacific
Hong-kong-based
Premium-economy
General-manager-customer-experience

Cathay Pacific resumes first class service on prime routes

Cathay Pacific is resuming its first class service, initially on its prime daily London Heathrow route. The service will then resume on the Paris and Tokyo (Haneda) routes in early 2023.

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France
Paris
France-general
Hong-kong
Cathay-pacific
London-heathrow
General-manager-customer-experience
Blanc-de-lynch-bages

Meet Auckland Airport's first female Chief Executive | Tourism New Zealand

Carrie Hurihanganui has taken the reins as Auckland Airport’s new Chief Executive, the first female Chief Executive in the company’s 55-year history.

Auckland
New-zealand
United-states
Adrian-littlewood
Air-new-zealand
Massey-university
Regional-airlines-airline-operations
Chief-operating-officer
Chief-executive
Auckland-airport
Business-management
General-manager-offshore-airports

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