Blue Cat Audio's entire bundle of free plug-ins has been updated, offering some new features for users of MIDI control surfaces along with other improvements and bug fixes.
Blue Cat Audio's entire bundle of free plug-ins has been updated, offering some new features for users of MIDI control surfaces along with other improvements and bug fixes.
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Goodyear Rolls Out Digital Customer Service with eGain - Multichannel Merchant multichannelmerchant.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from multichannelmerchant.com Daily Mail and Mail on Sunday newspapers.
eGain Corporation: Goodyear Rolls Out Digital Customer Service with eGain
SUNNYVALE, Calif., April 20, 2021 (GLOBE NEWSWIRE) eGain (NASDAQ: EGAN (http://www.nasdaq.com/symbol/egan)), the leading cloud platform for customer engagement automation, today announced that The Goodyear Tire & Rubber Company (NASDAQ: GT) has deployed eGain for digital-first, omnichannel customer engagement.
True to its goal of making the tire buying process easy for consumers, Goodyear wanted to deliver a cutting-edge customer service experience through virtual assistance and multimedia chat to help seamlessly match consumers with answers to their questions. The company also wanted to control costs and enable a seamless experience for contact center agents.