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Generative AI and the fourth why: Building trust with your customer

When positioning new emerging technologies, like generative AI platforms, solutions providers must be able to answer these questions with clarity, precision, and relevance. ....

Jonathan Raymond , Paulj Zak , Rachel Botsman , David Horsager , Good Authority , Customer Service , Edge Leadership Institute , Fourth Why , Three Whys , Trust Edge Leadership , Salesforce Connected Customer , Keeping The Right Customers , Deloitte Digital ,