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Success fueled by growing demand for new user engagement models and advanced appointment scheduling to enable safer customer interactions.
TORONTO, Jan. 7, 2021 /PRNewswire/ -
Coconut Software, the leading provider of customer engagement platforms for Financial Services is pleased to announce continued momentum in 2020 with strong year over year revenue growth, strategic customer validation and prominent industry recognition. In the fiscal year ending December 31, 2020, sales grew 100% over the same period in 2019, with Annual Recurring Revenue (ARR) tripling during the previous 15 months. Every indication is that demand for Coconut s advanced appointment scheduling, lobby management, and user insight analytics will grow considerably through 2021 and beyond, as companies struggle with managing how customers engage in a post-pandemic economy.