Late last year, some DoorDash customers started getting hit with a puzzling new fee on their order total just before checkout.
The extra roughly $1 to $2 charge was labeled by city. Some people got a Denver fee, others a Chicago one.
Across the country, people who ordered delivery through the service were charged more, seemingly just for living in those places, CNN reported.
The actual reason for the new fees? In those cities, local governments have passed temporary caps that limit how much third-party delivery platforms can charge restaurants to help struggling business. To try to recoup those losses, DoorDash has put in new customer fees in cities that have enacted caps, including Chicago, Cleveland, Denver, Oakland, Philadelphia, Portland, Seattle, St. Louis, and a handful of others. (Customers can find the explanation when they click on the fee line before placing their orders).