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Who do you call about your problems with CDLE s out-of-state call center?
The Colorado Department of Labor and Employment hired a Florida-based call center in April to help with unemployment questions. But people have some complaints. Author: Marshall Zelinger Updated: 9:03 PM MST February 25, 2021
DENVER Out-of-staters are making Coloradans mad in a new way.
The Colorado Department of Labor and Employment (CDLE) hired a Florida-based call center in April to help with unemployment questions. The initial contract was for $700,000. It has been amended nine times and now totals $10.5 million. We have little faith in the call center right now, said Erin Joy Swank, moderator of the Colorado Unemployment Facebook page, where members help each other with unemployment questions.
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