Welcome to the whole story. You may have noticed dining out right now is different than it was before the pandemic. For one, there are fewer restaurants. An estimated 70,000 fewer since covid 19. Higher prices and sometimes added Service Charges that many restaurants say our final to keep them running. More restaurants are Offering Takeout and delivery services. Restaurant and had to adapt and evolve in order to survive. One of the establishments that didnt survive was bobby flays longtime new york restaurant got two. He close the doors days after the lockdown began and that Experience Led him to think about who made it through the pandemic and why. Over the next hour bobby flay takes us to restaurants around the country from oregon to kentucky to new york and introduces us to some of the leading chefs and experts say that dining out has changed for good. March 2020. States are shutting down restaurants. That is a sector that has switched off overnight. Like so many in the restaurant i
their digital sales skyrocketed by 174%, year-over-year. the big transition for us was new customers started experiencing aaa for the first time, through the digital channel. the team member knows i ve got digital orders coming in. kurt gardner is the chief technology officer at chipotle. digital is about 20% of our sales coming into pandemic and that rose 80% of our sales during the pandemic. the brand s mobile app has driven digital sales. just selecting menu, we can go right to an entrce. we just saw good news, your order is ready. the company tilt out drive- through lanes, chipotle lanes,