of nhs data reveals how a small number of people, known as high intensity users, are returning time and time again. high intensity use of an a&e department is defined as more than five visits in a year. why let percent of england s population fall into this category, nhs data from 2015 show they accounted for a significant proportion, 16% of all a&e visits and well over a quarter of all ambulance journeys, and well over a quarter of all ambulancejourneys, as and well over a quarter of all ambulance journeys, as well as to 26% of all emergency fiddles in england. but specialist teams in a&es can help to reduce visits by offering individual support to people who feel hospital is their only option. the people who feel hospital is their only option- people who feel hospital is their only option. the this book but in a&e are quite only option. the this book but in a&e are quite complex - only option. the this book but in a&e are quite complex because | only option. the this book but in -