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Accelerating Government with ACT-IAC – Episode 19 – Customer Experience (CX)
Ken Corbin, Martha Dorris and Angy Peterson discuss on going customer experience efforts in the federal market and ACT-IAC’s upcoming CX Summit.
United states
Ken corbin
Martha dorris
Renaissance hotel
Revenue service
Founder of dorris consulting international
Services administration
Deputy associate administrator for citizen services
Angy peterson
Dorris consulting international
Deputy associate administrator
Citizen services
General services administration
Chief taxpayer experience officer
Internal revenue
Internal revenue service
Experts Call for More Chief Customer Officers in Government
Witnesses told Senate lawmakers that customer experience practitioners need representation within key federal agencies.
William eggers
Donald trump
Martha dorris
Rob portman
Gary peters
Joe biden
Information technology acquisition reform
Deloitte center
High impact service provider
Governmental affairs
Services administration
Office of management
Senate committee on homeland security
Dorris consulting international
Matt lira
President donald
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