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Lessons Learned in 2020 Spark New Digitalization Trends for Frontline Workers in 2021 | By Andrada Paraschiv – Hospitality Net

Photo: Beekeeper
It may be a new year, but it is far from business as usual for those working in the hospitality industry. According to new data released from the U.S. Department of labor, 498,000 employees were laid off from their jobs in the leisure and hospitality sector in December 2020.
The Washington Postreports that
of those, about 75% were employees at restaurants and bars, and
nearly 4 million leisure and hospitality jobs have been lost since February 2020, according to economists.
One of the biggest lessons learned last year was that communicating with hotel housekeepers, laundry workers, roomservice attendants, wait staff, bartenders, valets, bellmen, and countless others who were either furloughed or employed but not on premises was extremely difficult since company emails for frontline workers do not typically exist. Amidst the turmoil, finding time to place phone calls to employees or snail mail them unemployment forms and o ....

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Lessons Learned in 2020 Spark New Digitalization Trends for Frontline Workers in 2021

Andrada Paraschiv, Head of Hospitality, Beekeeper
It may be a new year, but it is far from business as usual for those working in the hospitality industry. According to new data released from the U.S. Department of labor, “498,000 employees were laid off from their jobs in the leisure and hospitality sector in December 2020.”
The Washington Post reports that “of those, about 75% were employees at restaurants and bars,” and “nearly 4 million leisure and hospitality jobs have been lost since February 2020, according to economists.”
One of the biggest lessons learned last year was that communicating with hotel housekeepers, laundry workers, roomservice attendants, wait staff, bartenders, valets, bellmen, and countless others who were either furloughed or employed but not on premises was extremely difficult since company emails for frontline workers do not typically exist. Amidst the turmoil, finding time to place phone calls to employees or snail mail th ....

Agnes Balog , Carlos Ortega , Hamy Nguyen , Bob Smith , Us Department , Washington Postreports , Helping Managers , Really Know Their Frontline , Does Amy Nguyen , Does Agnes Balog , Empowering Employees , கார்லோஸ் ஆர்டேகா , ஆமி ஂக்யந் , பாப் ஸ்மித் , எங்களுக்கு துறை , உதவி மேலாளர்கள் , ரியலீ தெரியும் அவர்களது முன்னணி , செய்யும் ஆமி ஂக்யந் , அதிகாரம் ஊழியர்கள் ,