Public complaints should be effectively resolved in the shortest possible time, the new Karachi commissioner, Muhammad Iqbal Memon, told deputy commissioners on Wednesday. Advising to evolve an effective mechanism for complaint redressal, Memon said that all deputy commissioners should submit a monthly report at the Commissioner Office, detailing when the complaints were received and resolved over a month. During the meeting, the commissioner reviewed the progress on the removal of encroachments in accordance with the apex court’s order. The meeting also decided that deputy commissioners would take steps to improve services at vaccination centers in their respective districts..