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Customers' complaints against credit information companies increasing: RBI

The statement, released after a meeting between Deputy Governor Swaminathan J and managing directors and chief executives of CICs earlier in the day, also mentioned the specific areas where CICs need to focus on.

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RBI deputy governor flags rise in customer complaints at meeting with CIC chiefs

The deputy governor asked CICs to improve the data quality, timely redressal of customer complaints, strengthening of internal ombudsman framework and streamlining the process for handling data correction requests

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RBI raises issue of rise in customer complaints on credit information with CIC Chiefs

RBI raises issue of rise in customer complaints on credit information with CIC Chiefs
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Customers' complaints against credit information companies increasing: RBI - Banking & Finance News

Customers' complaints against credit information companies increasing: RBI - Banking & Finance News
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"Rise in customer complaints related to credit information": RBI Deputy governor to CIC chiefs

"Rise in customer complaints related to credit information": RBI Deputy governor to CIC chiefs
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