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Communication issues surrounding the Maryland unemployment line
Communication issues surrounding the Maryland unemployment line
and last updated 2021-02-11 23:13:26-05
BALTIMORE — Since the start of the pandemic 1.6 million unemployment claims were filed in Maryland.
With every one of those cases a person is trying to get what they need to survive, and for a lot of people it has been difficult to impossible due to a lack of communication.
Around 28,000 people call the Maryland unemployment line a day.
To meet that demand the state added 989 new staff members including 675 new call center employees.
Information from the the Department of Labor shows they’ve processed around 95 percent of claims and that only around 5 percent are pending. ....

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