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Jim Ferrato to Retire as Chief Information Officer at ibex

WASHINGTON, April 22, 2024 ibex , a leading global provider of business process outsourcing and customer engagement technology solutions, today announced that Jim Ferrato, Chief Information.

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Glassbox Achieves Record Revenues from Cloud Subscriptions and Improves Gross Margins

Company increases cloud annual recurring revenue by 59% YoY and cloud direct gross margins to 76%, while reducing operating losses by 71% QoQ .

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Ibex's Wave X Earns 2023 Customer Experience Innovation Award from CUSTOMER Magazine -November 01, 2023 at 09:01 am EDT

Wave X AI-enabled CX technology platform honored for improving customer interactionsWASHINGTON, Nov. 01, 2023 ibex , a leading global provider of business process outsourcing and customer.

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ibex's Wave X Earns 2023 Customer Experience Innovation Award from CUSTOMER Magazine

01.11.2023 - Wave X AI-enabled CX technology platform honored for improving customer interactionsWASHINGTON, Nov. 01, 2023 (GLOBE NEWSWIRE) - ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement .

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Glassbox Wins 2023 MarTech Breakthrough Award

Leading Customer Experience Intelligence Provider Recognized for Transformative Innovation in Customer Experience .

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