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CMP Research Launches Predictive Employee Attrition Model: A Game-Changing Tool for Customer Contact Organizations To Manage Employee Attrition At Customer Contact Week Las Vegas

/PRNewswire/ CMP Research, a division of Customer Management Practice (CMP), a leading market intelligence firm for the customer management industry,.

ibex to Sponsor CCW Customer Contact Week 2023

Mutare Announces Partnership with Five9, Bringing its Voice Threat Defense to Industry-Leading CCaaS Platform

/PRNewswire/ Mutare Inc., the market leader in voice threat defense, today announced its partnership with Five9, a leading provider of the Intelligent CX.

Ibex Named BPO of the Year Finalist for 2023 CCW Excellence Awards

WASHINGTON, May 22, 2023 ibex , a leading global provider of business process outsourcing and customer engagement technology solutions, today announced it was named a Finalist for BPO of the. | May 22, 2023

Customer Contact Week Welcomes Grammy Award-Winning Musician and Entrepreneur Pitbull to Close As Main Stage Speaker

/PRNewswire/ Customer Contact Week (CCW), the leading event series dedicated to providing expert insight into exceptional customer contact and experience,.