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To roll out to the rest of the system of care in due time. Then also in the specific case of sites that are directly dph, its important of course on our end, we should educate our providers that they are obligated to inform clients who need sign language support, that those services are available to them. At no cost to the consumer, to the client. And also, you know, from the clients perspective, if the provider is saying that they cant offer you service because they dont have an asl interpreter or what not, i think its important for the client to actually let the provider know that you, the provider, are obligated to provide this service to us. And so you know, its kind of a twoway street. We on the administrative side, we should certainly be educating our providers that theyre obligated to provide the service. And also on the clients end, i think its important to always make sure that you advocate for yourself, just in the sense of letting the provider know that its not an option of
ChinaSacramentoCaliforniaUnited-statesTogoSan-franciscoCouncilmember-williamsAlex-madridMichael-rojasServices-availableFund-specialDeaf-communitySystem of care in due time. Then also in the specific case of sites that are directly dph, its important of course on our end, we should educate our providers that they are obligated to inform clients who need sign language support, that those services are available to them. At no cost to the consumer, to the client. And also, you know, from the clients perspective, if the provider is saying that they cant offer you service because they dont have an asl interpreter or what not, i think its important for the client to actually let the provider know that you, the provider, are obligated to provide this service to us. And so you know, its kind of a twoway street. We on the administrative side, we should certainly be educating our providers that theyre obligated to provide the service. And also on the clients end, i think its important to always make sure that you advocate for yourself, just in the sense of letting the provider know that its not an option of whether or not we provide you s
ChinaSacramentoCaliforniaUnited-statesTogoSan-franciscoCouncilmember-williamsAlex-madridMichael-rojasServices-availableFund-specialDeaf-communityDph, its important of course on our end, we should educate our providers that they are obligated to inform clients who need sign language support, that those services are available to them. At no cost to the consumer, to the client. And also, you know, from the clients perspective, if the provider is saying that they cant offer you service because they dont have an asl interpreter or what not, i think its important for the client to actually let the provider know that you, the provider, are obligated to provide this service to us. And so you know, its kind of a twoway street. We on the administrative side, we should certainly be educating our providers that theyre obligated to provide the service. And also on the clients end, i think its important to always make sure that you advocate for yourself, just in the sense of letting the provider know that its not an option of whether or not we provide you service. Its your right or my right as the consumer, as the person who needs the asl in
ChinaSacramentoCaliforniaUnited-statesTogoSan-franciscoCouncilmember-williamsAlex-madridMichael-rojasServices-availableFund-specialDeaf-communityFund a special Deaf Community Counseling Center run by Family Services agency, where the therapists themselves are doing sign language. And theyre also more familiar and expert about the situations of clients who are deaf or hardofhearing. Cochair senhaux any Council Member questions . Oh, cochair blacksten. Cochair blacksten yes, very good. Thank you for that presentation. That is excellent. I wanted just to draw your attention for a moment to Service Animals. I have a Service Animal, im visually impaired. Now when people come in with Service Animals or emotional support animals first off, is your staff trained on how to work with people who have these animals . And do you require people coming in to show certification that their animal actually is there to provide to serve as a guide dog, or emotional support . In other words, do you make sure is that its for real that, that their animal theyre bringing in . With regards to whether our staff are trained or not, at this point a lot of
ChinaSacramentoCaliforniaUnited-statesTogoLondonCity-ofUnited-kingdomSan-franciscoMadridSpainCouncilmember-williams