The population increases, no matter what we will not send more trucks on the road than that number so the two changes to the contract were the term and the trucks. Those were the two things that were changed so next steps. The department has the authority to sign such an agreement, and once it is signed that triggers an action that then allows another appeal of ceqa which may come before you. We expect when you come back in september, and then if youre comfortable with that analysis and then we will have this contract in place by january, and all of the benefits that are part of that contract will be felt by the people of San Francisco, so in closing i want to say again as i did in the opening that the contract process has been done with the utmost integrity with the weight of the law and the rules every step of the way front and center. It is protective of the environment. It is very much a strong contract to move us towards zero waste and the most Cost Effective one we can offer rate
Web emmy nominee and this includes second phase features so these are in the works. Were looking at using software as a platform for forms that are submittable. Were using individual users and check lists and data storage and delivery and prefill are some of the other capabilities. Portal maintenance is important. We want to make sure its not another government website left alone and unattended and a year from now or two its obsolete so we update the content when legislation changes or important due dates to remind owners about fees that are due. We constantly create new content, new starter kits and adding information about the Business Registration going online and information about gross receipt taxes et cetera and we audit and fix links on the site and security updates and training manual of what we do to update the portal and i have been saying that technology shouldnt be the only thing that drives change. We also need to look at the process itself which is why in the last six mon
Other departments here but i want to know which departments how many of the city departments are having this as a measurement . Because i think its important to gauge from a Customer Experience standpoint how much time it takes for people to go through the process . In the report it says on average someone i think went through a process and took four months but we see cases someone went through and waited two years to do a full build out. Yeah, we didnt find that i recall and my team can speak to this maybe any departments that could readily produce that information. There were some places where you could discern part of it by digging deep through the data but it wasnt a top line item for any of the departments that we spoke with. Okay. And second question is based on one of the recommendations as well is to link the low awareness permits and have them packaged together with the critical to open permits so applicants can apply for them simultaneously. There was an example pointed out a
In and one being double than the other. What we liked about the contract thats before you and that we support is the ability to lock in a longterm rate that is low, and free us up to do what we want to do which is get to zero waste because thats the solution. We hope this is the last landfill contract we have to sign because getting to zero means nothing, no more hauling waste,ing in except putting it back in the stream and going to the green and the blue and this contract will give us the ability to do that and we fully support the department. Thank you. Next speaker please come up. Good morning mr. Farrell and committee members. My name is John Lynn Smith and outside counsel to Waste Management. Honesty i dont know where to begin. There are a lot of statements made that are contrary to the rfp issued but a couple of points i want to make. One is i sent the committee and the full board of supervisors a letter this monday outlining the process that has been conducted since 2008 with th
Make it simpler . So we went through the process of opening a restaurant, find all of the permit processes relevant for a new owner so we mapped 22 restaurant processes across San Francisco departments and three state and federal departments. To supplement the work we interviewed local Business Owners, Different Department staff and talked to the Acceleration Team in new york city. We looked at permitting data from the treasurer and Tax Collector and a survey from Business Owners to ask them about the obstacles in the process. This is a look at the Different Departments that we worked with and mapped and the different areas so for each department we produced a map of that permitting process so this is a sample of one of those here and we really had a specific focus on what does this look like from the customers perspective and what are the steps in the process for the customer and the back end processes that support that . So in this process you see the top row is always the customer a