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Amarillo sets up a back-up facility to take 911 calls if any emergency disaster occurs Amarillo sets-up a back-up facility to take 911 calls if any emergency disaster occurs By Ryan Cross | December 15, 2020 at 6:13 PM CST - Updated December 15 at 6:30 PM AMARILLO, Texas (KFDA) - Our 911 dispatchers now have a new back-up location to communicate with our area if any disaster occurs. The Potter County Sheriff says if communication between the public and 911 is paused for any reason, it is vital to get it up as soon as possible. “Once you lose communication, such as their dispatch center or their EOC, it really puts a hamper on trying to get things picked up,” said Brian Thomas, sheriff for the Potter County Sheriff’s Office. ....