Ask for a freshly signed copy of the original or another completed return (provide a blank duplicate form) to be submitted by the relevant filing date, or within 45 days whichever is the later
2.
Select the SA Note (Individual return for (year) mislaid, duplicate issued (date) to (customer/agent) with letter SA615) from the SEES Notes Paster
3.
Set a BF date and enter a BF note on the ‘Returns not Captured’ Work List as ‘First Reminder (Date)
If no return has been supplied by the relevant filing date, or after 45 days where the initial letter was issued after the relevant filing date