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2023 - the year in Enterprise Use Cases

Diginomica’s bread and butter is end user stories. That’s how we separate PR from fact - by diving into the nitty gritty of use cases. And 2023 was no.

Major Optus outage wreaks havoc on Aussie businesses opening for the day and customers accessing bank accounts

Optus customers have been warned they may have issues contacting their bank after the telecommunications giant was hit by a major outage. 

Optus Chief Kelly Bayer Rosmarin apologises to customers as she reveals telco is without answers amid major outage

Optus’ Chief Executive Officer Kelly Bayer Rosmarin has broken her silence about six hours into a major nationwide outage affecting millions of customers.

Customers slam Optus for disabling comments on its social media and failing to provide regular updates on mass outage

Optus has been slammed after it disabled comments and failed to provide regular updates to its customers impacted by the telecommunication company s mass outage.

For-profit aged care providers defend their financial practices