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she needs check ups as her symptoms change. she s happy with her gp in manchester but says she struggles with telephone appointments. i haven t seen a gp face to face since before the pandemic. everything went to become on the phone in terms of appointments, which is really difficult to say, i have this pain and it s here. you can t show somebody where here is over the phone. it was frustrating definitely frustrating and there were times where i thought, this would be so much easierface to face. before the pandemic, gps in england were seeing 83% of patients face to face. the first lockdown saw that figure fall. since then it has climbed back to 57%, though it does depend on where you live. in parts of the north west less than half see their gp in person. in parts of essex it is as high as 73%. good morning, bridgewater surgery. bridgewater surgery, how can i help?

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