[laughter] mike coy cook, personal photographer, and no. 1 critic. i know i forgot so many people tonight. you know who you are. if i can give more to the city, i will. thank you. [applause] they have extra photographers that travel with them. let s hear it one more time for jocelyn and her family. thank you very much. [applause] i graduated from the university of california berkeley with a degree in civil engineering. i started with the department of public works in 1984. in 2003, i was asked to come to san francisco public utilities commission to take the meat on the program. i m responsible for all the large capital projects for water, waste water, and power. it s about $12 billion of capital projects. we have a lot of projects. our water system improvement program, 80 products that span seven counties. we have a staff of about 400 city employees and about 500 consultants. puc is really embracing technology. we wanted to make sure we really had a system that would elev
i started working for the public works department 15 years ago. we are like a family. it is a very close-knit group. i think, because of that, we get the best out of people. one of the problems we encountered in the city was we were not able to pay our vendors and contractors. people were entering data inconsistently. documents were always getting lost. payments were not going out. the numbers do not add up. everything has to flow horizontal and vertical leap. we created several modules to make it easier for contractors to attach the documents in a standardized format. we do not have to go deeper anymore. i don t have a formal education in i.t., however, i have deployed some systems when i was working for the industry, and i brought in young, energetic staff to help. we implemented this. it took three months. people knew when they were going to get paid. i think we have a happy contractor community. these system improvements have really it increased service to our clients
i will just a real quick, jocelyn works very hard. through her work, a lot of contracts and a lot of work that she does she has brought new systems that have saved a lot of tand time and allowed us to give contracts and make payments very fast. please meet jocelyn. [applause] first of all, i just want to thank spur and mfac for giving me this honor. i ve never really won an award. it does feel like you won the oscars. it s different when you are standing here. i do not even have a written speech. i will speak from the heart. today is a very important day for me and my family because this happens to be my father s death anniversary. i want to dedicate this to my father. my mom flew in tonight. my brother, who works for bart. [applause] i have my nephew, who is here tonight. i want him to see me so he can follow my footsteps sunday to give back to the community. with me here are my managers and supervisors. i also have my longtime friend, jamie, who has been here. i see my
lost. payments were not going out. the numbers do not add up. everything has to flow horizontal and vertical leap. we created several modules to make it easier for contractors to attach the documents in a standardized format. we do not have to go deeper anymore. i don t have a formal education in i.t., however, i have deployed some systems when i was working for the industry, and i brought in young, energetic staff to help. we implemented this. it took three months. people knew when they were going to get paid. i think we have a happy contractor community. these system improvements have really it increased service to our clients and reduced costs and really improved the bidding environment for our contractors. it s remarkable what she has done. been a public service being a public servant is a good thing. i love my job. i would never exchange it for anything else in the world. [applause] [applause] i am from the department of public works. i have the honor of introduc
one of the problems we encountered in the city was we were not able to pay our vendors and contractors. people were entering data inconsistently. documents were always getting lost. payments were not going out. the numbers do not add up. everything has to flow horizontal and vertical leap. we created several modules to make it easier for contractors to attach the documents in a standardized format. we do not have to go deeper anymore. i don t have a formal education in i.t., however, i have deployed some systems when i was working for the industry, and i brought in young, energetic staff to help. we implemented this. it took three months. people knew when they were going to get paid. i think we have a happy contractor community. these system improvements have really it increased service to our clients and reduced costs and really improved the bidding environment for our contractors. it s remarkable what she has done. been a public service being a public servant is a goo