the best neighbors, the overwhelming majority of americans who by years end had received their shots. i am all for people making their own choices and making informed decisions. i just want them to bei informe of decisions from actual scientists and doctors and medical professions. reporter: health care workers and people in the service industry were rightly applauded for their tireless work. it is a sad way to become a hero. but i have immense, immense respect for them. reporter: the best unsung heroes, give it to all of the pets that kept us company through the hard months. i used to think that was a joke, tom. i foubnd out the hard way. i realize now why people have emotional support dogs. because if dogs are truly loyal to you. if we don t stand up it will only get worse. reporter: still tensions ran high as people tried to get back