i think the only way we are going to make any long lasting real changes is after communities we look after each other. often it is a needle in the haystack situation. it has happened. we all need to be able to do the four things we teach in the training. one of them is recognising changes in behaviour, changes in behaviour show a sign that somebody might be going through something. we re not talking about something like serious mental health issues but it is a sign that something s happened to them. then it is about asking good questions. asking questions to make people feel like they really want to be heard. how you really feeling today? use people s names and directed at them and then the third pillar of our training is to listen with them, withoutjudgement, don t try training is to listen with them, without judgement, don t try and training is to listen with them, withoutjudgement, don t try and fix and solve anything but be able to give them that platform to open up and ensure the