Shaadi.com CEO Anupam Mittal criticised IndiGo Airlines for its treatment of passengers, citing significant flight delays and lack of amenities. Mittal expressed frustration over delays exceeding 45 minutes on a Delhi to Mumbai flight, where passengers endured discomfort without air conditioning. Similarly, his return flight from Mumbai to Delhi faced a delay of over two hours, with no refunds offered.
Anupam Mittal, founder of People Group and popular thanks to his appearance on Shark Tank India, received a sweet note from an IndiGo flight crew on his flight back home from Maldives to Mumbai. Mittal took to Twitter to express his gratitude, calling the crew his "most fav flight attendants".