qualified medical staff who are left without adequate supervision. tonight, we ask is patient safety being compromised? they re putting profits, money, ahead of quality of care. - that is a massive risk to patients. my name s jacqui wakefield and i m undercover at this london practice. it s run by a private company called operose health. operose has an estimated annual turnover of £88 million and is owned by a big american corporation. we re not naming this practice, or anyone who works here. it looks after around 20,000 patients. when phone lines open at 8am, dozens of patients wait in a queue to speak to me. 0perose health has grown rapidly in recent years. since 2016, it s spent millions buying gp practices across england. it now runs 70 surgeries with nearly 600,000 patients, making it the biggest gp provider to the nhs. panorama has spoken to a dozen former employees from across the 0perose group. one is a nurse who says she was sidelined in favour of lower paid, less q
who are left without adequate supervision. tonight, we ask is patient safety being compromised? they re putting profits, money, ahead of quality of care. - that is a massive risk to patients. i my name s jacqui wakefield and i m undercover at this london practice. it s run by a private company called operose health. operose has an estimated annual turnover of £88 million and is owned by a big american corporation. we re not naming this practice, or anyone who works here. it looks after around 20,000 patients. when phone lines open at 8am, dozens of patients wait in a queue to speak to me. a lot of my roles got taken away from me and given to healthcare assistants who had been trained up, not even healthcare assistants with a huge amount of clinical experience. i think the major risk by giving these tasks to people with less training and less knowledge is that they don t know what they don t know and that s when things get missed. this doctor says she left 0perose because of
don t write off somebody because they re in a wheelchair. look at what they can do when they ve got the right help and support they can climb mount kilimanjaro. good morning from this factory in rochdale, where they cut doors into shape. what shape is the uk economy in? we get the latest figures this morning. england s greatest ever anotherjoe root century his fastest ever has his team mates purring over his performance. good morning. many of us starting off with a fair bit of cloud this morning. some sunshine. the cloud will build through the day. patchy rain at the far north. this week it is getting warmer, especially across england and wales. details coming up. good morning. it s monday, june the 13th. more home grown produce and more support forfarmers they ll be the central promises within the government s food strategy for england, which is released later today. the plan should improve food security, but well publicised recommendations to reduce consumption of
as the cost of living rises, the long awaited plan on the future of food in england is being published. but the man behind the review says the government s vision is not detailed enough. is it the big, bold, unified strategy that i think we need? no. is it progress, you know, am i.? do i think we re going in the right direction? yes. personal items belonging to missing britishjournalist dom phillips and his brazilian colleague are discovered by police in a remote area of the amazon rainforest, a week after the pair went missing. and, a warning that lives could be at risk after a bbc panorama investigation finds the uk s biggest chain of gp practices lets less qualified staff see patients without adequate supervision. hello and welcome if you re watching in the uk or around the world. watching in the uk russia has been accused of killing hundreds of civilians in ukraine s second biggest city, kharkiv, through indiscriminate shelling. amnesty international says it has evidence