life difficult for both staff and patients. life difficult for both staff and patients. in the toilet, the sink. and patients. in the toilet, the sink, it s and patients. in the toilet, the sink, it s always - and patients. in the toilet, l the sink, it s always leaking, all the taps. we have floods in there. it s a lot of stress for us because we got to do the work as well, make sure our patients are safe. patients are safe. there is alwa s patients are safe. there is always something - patients are safe. there is - always something somewhere that is all not always something somewhere that is all not working or goes wrong is all not working or goes wrong and as you can see we ve wrong and 65 you can see we ve -ot wrong and as you can see we ve got to wrong and as you can see we ve got to make alterations on a daily got to make alterations on a daily basis. got to make alterations on a daily basis- got to make alterations on a| daily basis. it s daily basis. what is this?