Dose know in the forecast today but we have sunshine and showers. tomorrow we will see rain and it will clear and high pressure will settle things down for the weekend. all the details later. it s wednesday, 30th august. the head of the uk s national air traffic control service has blamed a single piece of flight data for the disruption that has left thousands of passengers stranded. martin rolfe says the issue was incredibly rare and he is confident it can be prevented from happening again. nats has faced heavy criticism from airlines for what happened. jon donnison reports. the waiting goes on. for a third day, air passengers are facing misery, delays and uncertainty, with many still scrambling to get home. ian smales from wakefield is stuck in france with his wife and son after his flight was cancelled
Prevented from happening again. nats has faced heavy criticism from airlines for what happened. jon donnison reports. the waiting goes on. for a third day, air passengers are facing misery, delays and uncertainty, with many still scrambling to get home. ian smales from wakefield is stuck in france with his wife and son after his flight was cancelled on monday and no more available till friday. there were people in distress, you could hear people on the phone to other family members asking if they could transfer some money across to them. there were kids that were crying, people that were due to go to other places. everywhere there were people just looking in shock. everybody we spoke to just felt they were just left on their own. they are now hoping to fly to glasgow later today and drive south to yorkshire. and ian s family are not alone.
By a technical problem at air traffic control provider nats. the organisation s chief executive has now apologised and says changes have already been made. we understand the way the system didn t handle the data that we saw, the way it failed, if you like. so we have put in place already procedures to make sure that if that happens again, we can resolve it very, very quickly. that, though, will likely be little comfort for the hundreds of thousands of passengers whose flights have been cancelled or severely delayed and who now face a struggle to get any sort of compensation. jon is at heathrow. we know about the glitch but the impact for passages goes on. day three of impact for passages goes on. d: three of delays impact for passages goes on. d
With the cancellation we had last night, it was just airport officials that basically gave us a letter to say, you know, sort out your own accommodation, sort out your own flights. yes, yes, you ll get, you know, refunds for your flight, refunds be able to claim for your accommodation, keep all your receipts. but it was basically thousands of people last night were left to fend for themselves. all this disruption was caused by a technical problem at air traffic control provider nats. the organisation s chief executive has now apologised and says changes have already been made. we understand the way the system didn t handle the data that we saw, the way it failed, if you like. so we have put in place already procedures to make sure that if that happens again, we can resolve it very, very quickly. that, though, will likely be little comfort for the hundreds of thousands of passengers whose flights have been cancelled or severely delayed and who now face a struggle to get any sort of co