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Deliveroo's couriers work "genuinely at will," unlike Uber drivers, the food delivery giant argued at the U.K. Supreme Court on Wednesday as it fights a trade union's claim that they count as workers and are entitled to collectively negotiate their pay, hours and holidays.
Deliveroo's refusal to negotiate with a British trade union violates European human rights law, its couriers argued at Britain's highest court on Tuesday in a case that could have significant consequences for laws governing employment status.
A manager's good intentions may be irrelevant if an employee complains about their conduct, attorneys warn, as the resignation of the U.K.'s justice secretary over bullying and further allegations of impropriety at Britain's biggest business lobby shine a spotlight on inappropriate workplace behavior.
The U.K. is expected to require employers to provide occupational health care to workers but experts say that the government must bring all providers under a single accreditation scheme and commit considerable funding to enforcement if the policy is to succeed.