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Adapting enterprise IT to the new normal [Q&A] The past year has created an unprecedented shift, with businesses scrabbling to implement technologies to allow large numbers of staff to work remotely. It seems likely that as we emerge from the pandemic a large proportion of this shift will become permanent. So, what can companies do to adapt their IT to this new normal and ensure access to essential systems while maintaining security and compliance standards? We spoke to Luis Navarro, CEO of London-based IT support specialist Totality Services to find out. Advertisement BN: Can we expect to see IT provision moving from 2020’s crisis mode to a remote first culture? ....
Today is Safer Internet Day, held annually to promote making the internet a safer and better place for all and particularly for children and younger users. ....
Share: Leading IT support provider has won Feefo s Platinum Trusted Service award, the most prestigious customer service accolade, after two consecutive Gold Trusted awards. LONDON – Totality Services has today won its third consecutive annual “Feefo Gold Trusted Service Award”, retaining the title of London’s highest rated IT service provider and in turn receiving the coveted “Feefo Platinum Trusted Service” accolade. Feefo is the most widely recognised independent seal of excellence, awarded to businesses delivering exceptional customer experiences. Customer service is of utmost importance to Totality Services, which has an average Feefo review rating of 4.9/5. Customer reviews have never been more important, with research revealing that 91 percent of people regularly or occasionally read online reviews, and 84 percent saying they trust reviews as much as a personal recommendation. ....