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People Power: The Changing Face of Customer-Owned Lenders


People power: The changing face of customer-owned lenders
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The mutuals have undergone a huge amount of change in the past year, with lenders merging, new tech being released, and brokers highly rating their experiences with them. 
In December 2020, as Australia was closing off one of the most disruptive years on record, the Customer Owned Banking Association was holding its annual conference. It was here when the deputy chair of the Australian Prudential Regulation Authority (APRA), John Lonsdale, warned that change may need to come in the mutual bank space in order for the sector to survive.
Noting that the coronavirus pandemic had resulted in a (somewhat short-lived) economic downturn and increased the need for lenders to have a digital offering, Mr Lonsdale suggested that a large number of the small banks – and not only mutuals – have business models that were “challenged” in the current environment. ....

New South Wales , Steve James , Paul Lewis , Annie Kane , John Lonsdale , Regional Australia Bank , Horizon Bank , Lysaght Credit Union , Party Lending , Bank First , Credit Union Australia , Pulse Credit Union , Teachers Mutual Bank Ltd , Heritage Bank , Orange Credit Union , Macquarie Credit Union , Great Southern Bank , Australian Prudential Regulation Authority , Firefighters Mutual Bank , Teachers Mutual Bank , Customer Owned Banking Association , Firefighters Mutual , Hunter United , Union Limited , Teachers Mutual Bank Limited , Mutual Bank ,

LATEST PODCAST: Tracking mortgage sentiment


Mortgage Business
LATEST PODCAST: Tracking mortgage sentiment
By Robyn Tongol
21 December 2020
The Mortgage Business Uncut podcast is your weekly analysis of the biggest themes shaping the Australian mortgages market.
Join Alex Whitlock and Annie Kane as they talk to the head of strategy at Momentum’s research arm, Momentum Intelligence, about the work being undertaken to gauge sentiment towards the mortgage process.
Whether it be understanding what brokers think of the banks, tracking sentiment around the ease of use in the application process, or navigating what borrowers and non-borrowers think of the mortgage process, Momentum Intelligence has been hard at work this year collecting and analysing data to help keep the third-party channel informed and ahead of the curv ....

Robyn Tongol , Alex Whitlock , Annie Kane , Party Lending , Join Alex Whitlock , Momentum Intelligence , Third Party Lending Report , Consumer Access , அலெக்ஸ் விட்லாக் , அன்னயே கேன் , கட்சி கடன் , சேர அலெக்ஸ் விட்லாக் , வேகத்தை உளவுத்துறை , மூன்றாவது கட்சி கடன் அறிக்கை , நுகர்வோர் நுழைவு ,