New research from American Banker and Monigle reveals which banks, credit unions and challenger banks are turning customers into fans and which ones have work to do.
The Virginia-based credit union has appointed Executive Vice President Lisa Lambrecht as a temporary successor to former President and CEO Delbert Lee Morgan, following his move to Pen Air FCU.
The industry quickly pivoted to remote work once the pandemic hit, but many institutions expect a mix of working from home and in the office once things return to normal.
Rodney Hood, a board member and former chairman for the credit union regulator, was selected to fill a seat previously held by Todd Harper, who was recently appointed NCUA chairman.