thank you so much for coming back. coming up here, malaysian authorities apologized today. two families of the passengers on flight 370 after a technical glitch interrupt ad video conference but it wasn't enough for the families. hear how they responded. as the search for the 777 continues here, so many are wondering is it time to regroup, reset, recalibrate this whole search? we will discuss that. (vo) you are a business pro. maestro of project management. baron of the build-out. you need a permit... to be this awesome. and you...rent from national. because only national lets you choose any car in the aisle... and go. and only national is ranked highest in car rental customer satisfaction by j.d. power. (aaron) purrrfect. (vo) meee-ow, business pro. meee-ow. go national. go like a pro. as a police officer, i've helped many people