>> reporter: patience. >> yes, patience. and patience with this problem. >> reporter: and the police have also been to the captain zaharie ahmad shah's home. they say that the home has been search and the source close to the family says they have not been seen since the plane d disappeared. he has a house in this upmarket estate here. he lives here with his wife and a daughter in her 20s. they also have two older sons and a grandchild that friends say he dotes on. the captain is 53 years old with more than 18,000 hours of flying experience. >> captain zawahiri is a very social person. he loves people, and he enjoys the work, and enjoys his job as a pilot. he is a committed professional pilot. >> reporter: i caught up with his friend peter chong, and they