that personally called me. >> what was your gut telling you? >> well, you had to check it out because you just never knew. and i checked every one of them out. >> cindy's family recognized this new detective on the case was different. he was taking it to heart, just as they did. >> as i got to know him better, he wasn't going to work on the case, he was going to find cindy. >> and finding cindy or her body if it came to that was paramount to a family frozen in uncertainty, unable to mourn and move ahead. could mac find connie's sister? >> it wasn't even a case number to him. >> she was my sister, his sister, my dad and mom's daughter. >> after a few years on the case, mac got a call from art ream's ex-wife, linda. she had some news. art ream was back in prison for raping a child. this time he was convicted of criminal sexual conduct. ream was going nowhere. the detective would have time to come up with a strategy for